Support

Reach out to the Community

Our active Telegram and Discord communities are available 24/7 to offer you help and support. In case you cannot find a solution to your problem there, our team is reachable through the support desk.

Sifchain employs Github to manage our support ticketing system, ensuring efficient resolution of issues by enabling our engineers to access all relevant information. This also enables us to keep track of issues efficiently.

DM our Community Managers

You may also contact our active Community Managers (CM) to address any queries or concerns. Our CMs can be reached through various communication channels such as Telegram, Twitter, or Discord. We suggest using Telegram or Discord to reach out to them. You can either tag them in a public message or send a direct message to initiate a conversation. A Community Manager will promptly respond to your inquiry to help resolve any issues.